Preserved lemons1

Help: Buying online

Christmas delivery dates, 2014

So that your goodies make it to you in plenty of time for Christmas, be sure to get your orders in by the following dates.

For delivery to:

  • South Australia: 18th December
  • Rest of Australia: 11th December

Sorry, we can't delay delivery

Because we are fast approaching the busiest time of year for orders, and because the online team at the Farm Shop will have more than a few Christmas lists to check twice, we thought it might be a good time to remind everyone that unfortunately we can't hold any orders placed online.

All goods will be shipped in 7-10 working days. This is the best way we know how to ensure no one's order goes astray and Christmas stockings are well and truly filled. Don't for a minute let this ruin your thoughts for being prepared ahead of time this Christmas, we're all for that, it'll just mean finding a decent hiding spot until the tree's up!

How long will it take my order to arrive?

Because your goodies are packed up right here at the Farm Shop we take into account a little extra delivery time due to our rural location.

In most cases orders will arrive within 5 days if you live in a central metropolitan location, but if you are a bit further out of town it could be more like 7-8 working days, so to make sure our bases are covered, we suggest ordering 10 working days ahead of time; that way there will be good news if your package happens to arrive earlier.

Returns policy

If supplies an incorrect product, please notify us on 0885624477 immediately and we will arrange a credit for that item. We do not exchange or refund for change of mind or individual tastes. In the instance that a product may have exceeded its use by date when received, or is faulty in some way, we will provide a full refund once the product has been returned to us by COD (cash on delivery).

If you cancel your order before it is shipped, your refund will take one of two forms:

  1. If we've charged your card, we will issue a refund.
  2. If we have not yet charged your card, our authorization on the payment will expire 7 days after you placed your order.

When will my card be charged?

We authorize a payment on your credit card when you place your order, and then confirm payment when your order is packed ready to send to you. This may be the same day you place your order, or a few days afterwards, depending on our packing roster.

Where can you deliver?

A special note for Maggie fans outside of Australia - unfortunately due to varying customs laws we cannot offer Maggie's products for international delivery. You can of course send a package to an Australian address if you are living outside of Australia and we will simply email the receipt to you once you have ordered.