Best Before Dates
In general, the products you buy online will have a shelf life of least 3 months when stored properly.
Sometimes we reduce prices on products that have a shorter best-before date than usual. You'll see these are marked with a calendar icon and a reminder: these need to be enjoyed sooner rather than later.
Can you deliver to multiple addresses?
Yes, but you'll need to place a separate order for each delivery address. If you have a lot of gifts to send, please contact us so we can help.
Please also note that Food Club shipping discounts apply to a per order over $80, and per delivery address.
Christmas cut off dates
Make sure your Christmas orders are placed prior to the below dates to make sure your parcels arrive in time!
Monday 10th December: Alice Springs, WA Country, QLD Country
Thursday 13th December: Darwin Metro
Friday 14th December: Perth Metro
Monday 17th December: Tasmania Metro, Brisbane Metro, SA Country, VIC Country, NSW Country
Tuesday 18th December: Adelaide Metro, Sydney Metro, Canberra
Wednesday 19th December: Melbourne Metro
We use the Australia Post e-Parcel service. For more information on your receiving options visit https://auspost.com.au/receiving.
How long will it take my order to arrive?
In most cases orders will arrive within 5 days if you live in a central metropolitan location, but if you are a bit further out of town it could be more like 7-8 working days, so to make sure our bases are covered, we suggest ordering 10 working days ahead of time; that way there will be good news if your package happens to arrive earlier.
Deliveries sent through Australia Post will now default to 'Signature on Delivery with Authority to Leave' which means the receiver will still sign for a parcel whenever they are home. If the receiver is not home and Australia Post determines there is a safe place for the parcel to be left on the premises, they will leave it there. They'll also take a photo of the parcel as proof that it was delivered safely and give the receiver access to this. If there's no safe place, Australia Post will leave a card as they normally would and take the parcel to a nearly Post office for the receiver to pick up and sign for.
For further information regarding delivery, please contact 08 8563 0204.
We do not exchange or refund for change of mind or individual tastes.
If you cancel your order before it is shipped, your refund will take one of two forms:
- If we've charged your card, we will issue a refund.
- If we have not yet charged your card, our authorization on the payment will expire 7 days after you placed your order.
When will my card be charged?
We authorize a payment on your credit card when you place your order, and then confirm payment when your order is packed ready to send to you. This may be the same day you place your order, or a few days afterwards, depending on our packing roster.
Where can you deliver?
A special note for Maggie fans outside of Australia - unfortunately due to varying customs laws we cannot offer Maggie's products for international delivery. You can of course send a package to an Australian address if you are living outside of Australia and we will simply email the receipt to you once you have ordered.